Radioplayer Knowledge Base has written 40 articles

We’ve put together a handy guide to get you set up quickly in Radioplayer. As you know, the Radioplayer console is a browser-based application which is hosted by your station, so before you begin, you’ll need someone who knows their way around your website and has FTP access.

Cloudflare and the Radioplayer Web Console

CloudFlare is a popular free content delivery network (CDN) designed to take the strain off your web servers by serving visitors your content on your behalf. By doing this, they can provide acceleration services which delivery content faster than a single web server can by itself. Unfortunately CloudFlare’s optimisations can – and frequently do –…

Changes to station profile not applied

If you’ve just made changes to your station profile using our Station Control Panel, you’re probably wondering why these changes aren’t available immediately. There are a few reasons… Firstly, if you are new to Radioplayer, you may not be live on the platform yet. You’ll need to complete our four-step joining process. However every change…

I’m using a playlist but my stream won’t play

Introduction Radioplayer primarily uses Flash to play audio on desktop browsers. Flash has restrictions on how playlists work and most of the time the problem you’re experiencing relates to this. Before we delve in, let’s start with the basics First – test the stream in a desktop media player Test your stream in a standalone…

Completing your station profile

About your station profile Your station profile is the location where we keep important information (metadata) about your station. This metadata is used in many of our systems – and controls everything from how you are listed in search results to how your station is represented in the mobile apps. The more complete it is,…

Supported codecs and bitrates

Radioplayer supports a variety of different stream types on our various platforms. Web-based console When playing in Flash, the browser player supports: Shoutcast/Icecast MP3, MP4/M4U streams delivered by HTTP (so long as it can be played in Flash) RTMP streams We accept playlist files too: For HTTP streams: SMIL, ASX, XSPF, PLS, M3U including recursive…

Selecting a streaming provider

We’re often asked whether we provide a streaming service for stations, alongside our player products. The short answer is no. However because we deal with such a broad range of streaming companies, we’ve found we can offer some advice as stations go about selecting a provider. With that in mind, here are our top tips…

Approved console customisations

We’re very keen to see all stations make the most of their console. Whether it’s a clever widget in the content (plugin) space, whether it’s innovative use of the monetisation units or perhaps your designs have made the content (plugin) space look amazing, the Radioplayer console is yours to customise. But to ensure that each…