Radioplayer Knowledge Base has written 40 articles

We’ve put together a handy guide to get you set up quickly in Radioplayer. As you know, the Radioplayer console is a browser-based application which is hosted by your station, so before you begin, you’ll need someone who knows their way around your website and has FTP access.

[3.0] The new audio engine explained

The audio engine underpins the Radioplayer Browser Player. With so many new devices popping up, we’ve spent a lot of time updating the engine to ensure it works reliably across as many browser/OS/device combinations as possible. Flash with HTML5 benefits At its core, is a new version of the Radioplayer Embedded Media Player. This Flash…

[3.0] ADVANCED TOPIC: Integration Guide

Preface This is an advanced document is aimed at a technical audience and is suited to those who are using the Reference Console. If you’re not – or don’t think you are – then you should follow the Getting Started pages instead. This document is a snapshot of the integration guide as at the time…

[3.0] Browser support

We’re often asked which browsers and operating systems are supported by the current Version 3 web browser player. No web app can support limitless combinations however we tested with 18 popular Windows combos, 16 popular Mac combinations and a number of mobile browsers. Dark cells indicate that the browser is not available for the OS.…

Using AAC over HTTP in the web player

Introduction Many stations want to consolidate their streaming costs by having less streams to look after. One of the options is to use the same high bitrate mobile stream in their desktop browser console. If the stream in question is an mp3 stream, that’s fine. But if it’s an AAC over HTTP stream then things…

Branding your browser player

We’ve considerably simplified the branding requirements for the console to make it much quicker and easier to deploy. Important: If you’ve been advised to login to the Station Control Panel and use the console generator, please do so and you’ll be taken through the steps. This page isn’t for you but there’s a guide here…

Station disappearance from platform

The Radioplayer player platform is continually being monitored to ensure things are working as they should be. Search, favouriting, recommendations and metadata syndication are all important services which we endeavour to keep up at all times. We also monitor the availability of stations’ mobile streams and undertake spot checks of consoles to ensure they’re working…

Help! My console has been blocked by Google

There has been a recent minor spate of attacks against websites which have been harmed and infected with malware – including a small number of radio stations. If you find one day that your browser is blocking access to the Radioplayer console, it means that your site has been infected. This is a serious situation…